Edit and Preview




Why can't I enter my recipient's name on the front of my envelope?

We don't currently have a way to type the name of a single recipient, nor to preview the actual names on your card's envelope.

On the Design page, you will choose the font and color that your recipient(s)' names will appear in when you send them your card.

You will set up the names on the Delivery page when you create your recipient list. The names associated with the email address you are sending to are the names that will be displayed on the envelopes.

When you create your recipient list on the Delivery page, you can look over the names to confirm that the names are exactly the way you would like them to appear on the envelope. If you leave the name field blank and only provide an email address, the card name that you set on the Details page will substitute the recipient's name on the envelope.


Making changes to an invitation or card after it's been sent

To make changes to an invitation or card, you must go back to the Design and or Details page, make your changes and then click the "Save" button on the top right of the invitation or card once your edits have been completed.

Any changes you make to your invitation or card, either on the Design or Details pages, will automatically update the invitation or card as soon as you press "Save." If you you are making a changes to a card that has already been sent, you do not need to "resend" it to your recipients in order for them to view the updated version because their original links that they received will direct them to the most recent version of the card.

If there is a material change to an event that your guests should be alerted to (such as date, time, venue, etc.), go to the Tracking page and use the "Write a Message" tool under Follow-up Tools to email them with the new information. The email will also include a link to their personal invitation, which will display the changes you've made.

If you change any key information regarding your event, be sure to change the corresponding information on the Details page to ensure our database has up-to-date information. This will prevent Paperless Post from sending misleading or incorrect information when the Reminder email goes out to your guests.


How do I send a preview to myself or to someone else?

You must enter all the required information on the Details page before proceeding to Preview.

To send a preview email to yourself, click the "Send me a free test" button at the top of the Preview page. The preview email will be sent to the primary email address on your account.

You will be presented with the front of an envelope, just as your recipients will see it in their email inboxes. The envelope will say "Your guest's/recipient's name will go here." You will specify the name to go on the envelope when you create your guest/recipient list on the next page. However, if you do not specify individual names for your contacts, the name that you've given the invitation or card (the Subject you entered on the Details page) will be printed on the envelope instead.

To send the preview email to someone else, simply forward the above email from your personal email account to whomever you'd like.


The date of my event changed. Do I have to create and send a new invitation?

Any changes you make to your invitation or card, either on the Design or Details pages, after it has been sent out will automatically update the invitation or card as soon as you press "Save." You do not need to "resend" it to your recipients in order for them to view the updated version because their original links that they received will direct them to the most recent version of the card.

If there is a material change to an event that your guests should be alerted to, go to the Tracking page and use the Write a Message to Guests feature under Follow-up Tools to email them with the new information. The email will automatically include a link to their personal invitations, which will display the changes you've made, and is free to send.

If you change any key information regarding your event, be sure to change the corresponding information on both the Design and Details page to ensure our database has up-to-date information. This will prevent Paperless Post from sending misleading or incorrect information when the Reminder email goes out to your guests.


Why is there text below my envelope?

When you are sending an Invitation requiring RSVPs, the text below the envelope is pulled from the event information on the Details page. When you are sending a Card, Announcement, or Save the Date, the text below the envelope is pulled from the text on your Design page.

We added this email enrichment feature to help your recipients in a few ways:

  1. 1. Convenience: your guest is on-the-go and needs to quickly look up the location of the party; she can find it right away within the email.
  2. 2. Searchable: your recipient always receives a lot of email and has a hard time locating your Paperless Post card. He can search for keywords from your card content that is now within the email and find it much easier.
  3. 3. Transparency: when a card is enclosed in an envelope, the recipient could want more information on what she is opening up. If she recognizes it's a birthday party invitation, she can happily open it up with confidence.
  4. 4. Accessibility: If the recipient has any trouble opening up the card due to outdated technology or a spotty internet connection, the information can be found within the email.

The information on the card itself and the information above the Reply / Messages page are not matching. What's wrong?

The information on the card itself is specified on the Design page. To change the text on the card, you can click directly on the paper and save your edits.

The information above the reply card page (invitations) and/ or on the Messages page is determined on the Details page, which includes the event address, date and time for invitations and any additional notes you have written.

If you make any changes to either the Design or Details page, make sure to update the other page as well to make sure all the information matches up.