What if I want to place my motif on the middle of the paper or between lines of text?
Motifs can only be placed in six standardized spots on the paper: in all four corners and in the center of the top and bottom. The motif cannot be placed in the middle of the page. Moving the motif by dragging and dropping it on the card will automatically snap the motif into place.
How do I put an active, or live, link on my invitation/card?
Links typed directly on an invitation or card cannot be made active, or live, since clicking anywhere on the paper will bring your recipient to the reply page to either RSVP or leave a comment. Links (and email addresses) placed above the reply card, which will automatically be made active. This can be accomplished on the Details page for your card.
Note: Remember to include the "http://" before the URL if it does not have "www." at the beginning of it, otherwise the system will not recognize it as a link.
If you do not need to track RSVPs or responses on our site and want to direct recipients to your own website, choose the mailing type called "a card that links to another website." on the Details page of your card.
Can I remove the envelope?
It is not possible to remove the envelope from your card. The white (ivory) and the cream colored (newcream) envelopes are the only ones that does not require any Coins, if you would like to include an envelope at no additional cost. All of the other envelope options are Designer Envelopes and cost Coins to send.
How do I add a photo to my mailing?
To add a photo to your mailing, you have several options:
You can select a card from "Photo Invitations" from the Parties category. You can also select a photo card under Save the Dates or checking the box next to Photo under All Cards.
You can also add a photo insert to any card on the site. On the Design page of your card, you can click the "Add" button and then click Photo. You can then upload your photo and select a frame.
What are the ideal photo dimensions for the photo invitations, photo save the dates, and photo inserts?
The horizontally- and vertically-oriented photo invitations and inserts can fit photos that are roughly 5x7 in proportion. The square photo invitations and photo save the dates are exact squares. These are the exact dimensions of the photo "windows" in pixels:
- Full Page Vertical Photo Cards (two-sided): 467 x 638
- Full Page Horizontal Photo Cards (two-sided): 600 x 441
- Bordered Vertical Photo Cards (two-sided): most are 340 x 500, and a few are 281 x 410
- Regular One-sided Photo Cards (with horizontal "window"): 344 x 273
- All square cards (one-sided and two-sided cards) are perfect squares, so as long as the photo is at least 600 x 600 pixels, the software will automatically scale it to fit.
How can I make a copy of a card I already created instead of starting from scratch?
If you have created a card and would like to create a new card with everything exactly the same, but with some slight modifications, you can clone the card instead of starting over.
The ability to clone cards is in your Post Box; this allows you to recreate cards and personalize thank you notes much easier than before.
Below are the steps to follow:
1) Click on the "My Post Box" tab at the top of the screen after logging in to open the view of all your sent and drafted cards.
2) Find the card you'd like to copy and click the "Clone" button under Actions.
3) Click on "Drafts" on the left side of the screen to view the copy, and use the gray arrow on the right to begin editing the Design and Details page of your new card.
Note: The clone will say "copy" in the name to distinguish it from your original, which you should remove on the Details page (the Send page for Note Cards) before you send the card.
Click here for a screenshot for guidance:
Click to enlarge.
Note: Cards that have been customized by our support team (e.g. multiple logo placements) cannot be cloned and edited due to the custom work. Please contact us for more assistance.
Will you save my draft until I'm ready to send it in a couple weeks?
Yes, if you complete your card and save the design, then the draft will remain in your account until you are ready to send. It will be in the Drafts folder of your Post Box.
How do I enable Javascript in my web browser?
Enabling JavaScript is required for many search features to work. Look below for your browser to get specific instructions on enabling JavaScript in your browser. If your browser isn't listed, please consult its help resources.
Google Chrome
Internet Explorer 6.0
- Click the Tools menu.
- Select Internet Options.
- Click the Security tab.
- Click the Custom Level button.
- Scroll down until you see the 'Scripting' section. Select the 'Enable' radio button for 'Active Scripting.'
- Click the OK button.
- If you see a confirmation window, click the Yes button.
Firefox 3.6
- Click the Tools menu.
- Select Options.
- Click the Content tab.
- Select the 'Enable JavaScript' checkbox.
- Click the OK button.
Safari 2 or 3
- Click the Safari menu.
- Select Preferences.
- Click the Security tab.
- Select the 'Enable JavaScript' checkbox.