Account Information



I forgot my password!

If you're logged out of your account, click on "Log In" in the top navigation bar, then on the "Forgot Password" link right below the login button (www.paperlesspost.com).

For password assistance while logged into your account, Contact Us for help.

Changing your password

Place your mouse over your account settings at the top right corner of your screen. You will either see your name or your email address here. You can hover your mouse over this menu to see the "Account Details" page. In the "Change Password" section, enter and confirm your new password. You must know the old password to access the account in order to do this. Contact Us for assistance.

Adding or changing email addresses associated with your account

You can associate more than one email address with your Paperless Post account. You will choose a primary email that your invitations and mailings will be sent from, but all mailings received at the email addresses on the account will be collected in one Post Box. The following steps allow you to add second and third email addresses to your account so that all of your invitations and mailings go to the same place:

You can make this change by going to your account settings at the top right corner of your screen. You will either see your name or your email address here. You can hover your mouse over this menu to see the options for your account settings.

  1. Go to your account settings at the top right corner of your screen. You will either see your name or your email address here. You can hover your mouse over this menu and select "Account Details."
  2. In the "Email Address" section, add a second email address to your account using the form by entering the address and clicking "Add Email." (If you already have a Paperless Post account registered with that email address, you'll be asked to enter the password for that account.)
  3. Click on the confirmation link in the email sent to the newly added email address to allow it to be added to your account.
  4. Click the "Make Primary Email" button next to any email address to make it the primary address on your account. Your primary email address is what recipients see when they reply to mailings you send.
  5. You can remove an email address from your account by clicking the "Remove" button next to the email.

Editing the name associated with your account

  1. Place your mouse over the account settings at the top right corner of your screen. You will either see your name or your email address here. Click "Account Details" from the menu.
  2. In the "Name" section, enter any modifications to your registered name and click the "Update" button to save the changes.

Inviting friends to join Paperless Post & earning Coins

Creating and sending cards using Paperless Post (except receiving and viewing invitations and cards) is restricted to members. You can invite your friends to join Paperless Post and start creating their own invitations and mailings. Every time one of your invited friends registers for Paperless Post using the link you sent them, your account will be credited with 10 Coins. To invite your friends, follow the directions below:

  1. Click the "Invite Friends" button in the main navigation bar of every page.
  2. Use the buttons at the top of the page to post your personal invitation URL to Twitter or Facebook, to send your personal invitation URL in an email, or to copy your personal invitation URL to your clipboard.
  3. Or submit your friends' email addresses to send them personalized invitations to join. (Sending friends an invitation to become a member of Paperless Post does not require a Coin).

Accessing your transaction history and billing information

  1. Place your mouse over your account settings at the top right corner of your screen. You will either see your name or your email address here. Select "Billing" from the drop down menu.
  2. On your Billing page, you will see a list of all of the transactions associated with your account.
  3. Click "View" next to a transaction to see the breakdown of fees associated with it.
  4. Select "Credit Cards" from the "Account" menu to view the credit cards you have associated with your account.

Adding and removing credit cards

A credit card is only added to your account once you have made a purchase with it, and is done so automatically; you cannot add it ahead of time.

You can remove a credit card from your account at any time.

Place your mouse on the account settings at the top right corner of your screen. You will either see your name or your email address here. Here you can select "Credit Cards" from the drop down menu. You can then click "Delete this card" to the right of the credit card you'd like to remove. This action is permanent and cannot be undone.