Account Information



Changing your password

Place your mouse over the "Account" menu in the top navigation bar on any page and select "Change Password." In the "Change Password" section, enter and confirm your new password. You must know the old password to access the account in order to do this. For assistance, email help@paperlesspost.com.

Adding or changing email addresses associated with your account

You can associate more than one email address with your Paperless Post account. You will choose a primary email that your invitations and mailings will be sent from, but all mailings received at the email addresses on the account will be collected in one Post Box. The following steps allow you to add second and third email addresses to your account so that all of your invitations and mailings go to the same place:

  1. Place your mouse over the "Account" menu in the top navigation bar on any page and select "Add / Change Email."
  2. In the "Email Address" section, add a second email address to your account using the form by entering the address and clicking "Add Email." (If you already have a Paperless Post account registered with that email address, you'll be asked to enter the password for that account.)
  3. Click on the confirmation link in the email sent to the newly added email address to allow it to be added to your account.
  4. Click the "Make Primary Email" button next to any email address to make it the primary address on your account. Your primary email address is what recipients see when they reply to mailings you send.
  5. You can remove an email address from your account by clicking the "Remove" button next to the email.

Editing the name associated with your account

  1. Place your mouse over the "Account" menu in the top navigation bar on any page and select "Edit Name."
  2. In the "Name" section, enter any modifications to your registered name and click the "Update" button to save the changes.

Inviting friends to join Paperless Post & earning Stamps

Access to all Paperless Post has to offer (except receiving and viewing invitations and cards) is restricted to members. You can invite your friends to join Paperless Post and start creating their own invitations and mailings. Every time one of your invited friends registers for Paperless Post using the link you sent them, your account will be credited with 10 Stamps. To invite your friends, follow the directions below:

  1. Click the "Earn Stamps" button in the top navigation bar of every page.
  2. Use the buttons at the top of the page to post your personal invitation URL to Twitter or Facebook, to send your personal invitation URL in an email, or to copy your personal invitation URL to your clipboard.
  3. Or, submit your friends' email addresses to send them personalized invitations to join. (Sending friends an invitation to become a member of Paperless Post not require a Stamp).

You cannot earn Custom Coins through inviting friends.

Accessing your transaction history and billing information

  1. Place your mouse over the "Account" menu in the top navigation bar on any page, and select "Billing."
  2. On your Billing page, you will see a list of all of the transactions associated with your account.
  3. Click "View" next to a transaction to see the breakdown of fees associated with it.
  4. Select "Credit Cards" from the "Account" menu to view the credit cards you have associated with your account.

Adding and Removing Credit Cards

A credit card is only added to your account once you have made a purchase with it, and is done so automatically; you cannot add it ahead of time.

You can remove a credit card from your account at any time. Just select "Credit Cards" from the "Account" menu in the top navigation bar. You can then click "Delete this card" to the right of the credit card you'd like to remove. This action is permanent and cannot be undone.