Work at Paperless Post
Paperless Post was founded in 2008 by a brother/sister team, James and Alexa Hirschfeld (one of Fast Company's "Most Influential Women in Tech 2011"). We specialize in the intersection of technology and visual art, providing the tools to design graphical, interactive messages that redefine what stationery can be. We ship features that over 10 million people interact with, and we are able to focus on quality because our users pay us directly.
Our open loft headquarters are in the Chelsea neighborhood of Manhattan, and we have a small second office in San Francisco. We care about pushing technology to its limits and creating a product that people actually use. We like to take ownership over our work, solve hard problems, and hang out with the occasional office dog. We don't like brilliant jerks, endless meetings, or ads. We're financially backed but also have a strong revenue model.
The Fun Stuff:
While perks are fun, it's the people and work that matter most. We're looking for enthusiastic, smart, collaborative people interested in being a big part of a small team. Check out our dev blog, company blog and some photos from recent company events. If you like what you see, click on any of the titles below to learn more about the position. If you'd like to work with us but don't see the right job for you listed below, send us an email at jobs@paperlesspost.com.
iOS Applications Developer
Web Developer
DBA/Database Operations Engineer
Quality Assurance Engineer
Art Director/Designer
Product Manager
Product Designer
Software Engineer in Test
Mobile Web Developer
Interface Designer
Front End Developer
iOS Applications Developer
We are seeking an exceptional iOS applications developer to join our new mobile team. In this role you will work closely with our Product and Mobile team to help us shape, design, and build the mobile Paperless Post experience for our iOS customers. The ideal candidate is an excellent programmer, user-focused, and passionate about the mobile space and the mobile opportunities for Paperless Post.
Requirements:
- 2 years of experience developing in Objective-C with the iOS SDK and/or for desktop Mac apps
- Excellent understanding of optimization and performance issues across iOS software layers
- Experience coding for multiple mobile platforms (Android, BlackBerry, Windows) is a plus
- Experience submitting and releasing iOS applications to the Apple App Store is a plus
- Creative with excellent problem solving and analytical skills
- Passion for product quality and attention to details
- Must be a team player and effective collaborator with excellent communication skills
To Apply:
Send your resume to ios_developer@paperlesspost.com
Web Developer
We are seeking exceptional Web Developers to join several of our feature teams. This position is ideal for someone who knows Ruby, Rails, and jQuery. You will work with a small feature team on all parts of the development cycle, in many different areas of the code, and on constantly releasing features that millions of people use.
Responsibilities
- Develop and implement new features written both in Ruby and JavaScript
- Develop maintainable software through various methods, from peer reviews to writing automated tests
- Lead and participate in code reviews
- Collaborate with the product, design, QA, and support teams to understand product requirements prior to implementation
- Ensure continuous high product quality through code testing, bug fixing, and feature changes based on consumer feedback
Qualifications
- 2 years of experience developing in Ruby, Ruby on Rails, and JavaScript
- B.S. / B.A. in Computer Science or equivalent experience
- Creative with excellent problem solving and analytical skills
- Passion for product quality and attention to details
- Experience in and enthusiasm for working with a team of software developers
- Able to and enjoy learning new concepts in a quick time frame and apply them professionally
Our Stack:
- Ruby and Ruby on Rails
- jQuery & Sammy.js
- Git
- PostgreSQL
- Lots of bleeding edge tools and technologies: Redis, Node.js, Canvas
To apply for this position please send a resume to jobs@paperlesspost.com with a brief cover letter included in the body of the email.
DBA/Database Operations Engineer
We’re seeking a DBA/Database Operations Engineer who brings an operations perspective to database administration and a data perspective to scaling web operations. You love to write code that automates your data infrastructure (from bare metal/bare cloud to taking production traffic, at the "push of a button"). You modularize, reuse, and version control that code. You use the latest technologies, but still value uptime, performance, and stability. You follow best practices, but iterate over your projects quickly and smartly.
Responsibilities:
- Provision and optimize PostgreSQL infrastructure for rapidly growing consumer web application
- Maintain various staging and production PostgreSQL database instances
- “Infrastructure as code"
- Troubleshoot production database issues
Requirements:
- Database administration (PostgreSQL, Redis, pgbouncer)
- Linux systems administration (CentOS, RHEL)
- Configuration management (Chef, Puppet)
- Monitoring/availability (Nagios)
- Trending/metrics collection (Collectd, Statsd, Graphite)
- Web/application serving (Apache, Nginx, HAproxy, Rails)
- Continuous integration/deployment (Jenkins, Capistrano)
- Scripting (Bash, Ruby)
- Version control (Git, Svn)
- Network administration (DNS, firewall, load-balancing)
- Hosting (managed hosting, VMware, Amazon Web Services)
To Apply:
Please send your resume and cover letter to db_ops@paperlesspost.com.
Quality Assurance Engineer
We are seeking a Quality Assurance Engineer to serve as a liaison between our Product and Engineering teams. In this role you will live between our two top priorities: product-enhancing features and flawless functionality, ensuring that Paperless Post is constantly growing and adding new features without sacrificing quality. We provide a consumer-friendly product that over ten million people interact with, and the successful candidate will be involved in a mix of quality assurance, feature management, and advocacy for our users.
Responsibilities
- Fully understand project specs, and create and manage tickets for development team
- Vet the readiness of features for production via feature testing and regression-testing other areas of the site
- With Product Managers, discuss bugs and other issues and their effect on specs and deployment goals
- Work closely with the Production Manager toward the goal of optimal production performance by: *Ensuring technical quality of projects and features before and after deployment *Incorporating solutions for user-facing bugs and usability issues into the feature development process
- Push forward the development of new features, advocate for the fixing of user-facing bugs and usability issues, and ensure the general stability of the products we release
Qualifications
- Passion for delivering an extremely high quality product
- Passion for delivering an extremely high quality product
- Superb communication and organizational skills
- Understanding and strong interest in web technologies
- Ability to listen carefully and execute within changing priorities
- Knowledge of software development methodologies and tools
- Track record of proactive project management a plus
To Apply:
To apply for this position please send a resume to qa_engineer@paperlesspost.com with a brief cover letter included in the body of the email.
Art Director/Designer
We are seeking a senior Art Director/Designer to build upon and refine our creative vision and help manage a small team of highly motivated and talented illustrators and designers. Creative responsibilities will be focused around developing new digital products for our platform. The successful candidate will have a strong background in print and digital design, typography and illustration, as well as experience managing designers. This position will partner with another Art Director, reports directly to the Creative Director, and works closely with the CEO.
Responsibilities:
- Work closely with the Creative Director to create cutting-edge creative design solutions and set long-term goals and plans for the team and product
- Create interesting type and hand lettering content that is unique and brand appropriate
- Manage projects with a team of designers and illustrators, providing feedback and guidance on work, as well as general team management. Cultivate and mentor design team talent.
- Manage workflow and documentation for individual projects
- Meet with potential clients/partners as needed
- Serve as both a problem and solution finder
Requirements:
- 3+ years professional art directing experience, with at least 1 year managing a team of designers
- Bachelor’s or Master’s in design-related field a plus
- Meticulous attention to detail, exceptional communication skills (written and verbal)
- Strong command of the Creative Suite a must
- Expert in type
- Strong color and layout sensibilities
- Ability to understand our brand and deliver compelling product that matches our unique position
- Ability to develop and deliver product in timely manner
- Able to work in a fluid work environment and act quickly and smartly under tight deadlines
- Able to maintain a strong vision while being respectful to a variety of creative ideas
To Apply:
Please send a resume and portfolio to art_director@paperlesspost.com.
Product Manager
Paperless Post’s Product team is seeking a Product Manager to own the current and future quality of a specific part of the site, pushing features and improvements forward. The successful candidate will join a growing team and have a real voice in an established, iterative process. A Product Manager here splits his/her time between building product roadmaps that work toward the company’s goals and timelines and coordinating all the teams and pieces (visuals, spec, timing, analytics) that come together to deliver a product. This role reports to the VP, Product and works closely with the development, the UI/Visual team and the QA team to manage all aspects of a feature’s life from wireframe, through staging, to delivery on the site.
Responsibilities:
- Create and manage roadmap for their product domain
- Deliver requirements documents to the Product Design team based on business goals
- Test existing functionality, prototypes & new ideas with users
- Collect and analyze user data through surveys, market research, Google Analytics and RJMetrics
- Work with Product Design team to finalize specs and fill in any holes
- Work with Product Design to limit scope of spec/versioning to get features out the door
- Work with devs to make sure they understand the requirements and have everything they need (spec, files etc)
- Ensure that features are being built according to spec
- Make tickets and manage building process through to final staging
- Coordinate with QA team for final testing and deploys
- Create and analyze metrics for new and existing features to evaluate performance and build improvements
Requirements:
- 1-2 years project management experience, preferably in a consumer-facing company.
- Start-up experience a plus
- Proven ability to think strategically in both the short and long term
- Highly detail oriented and focused on pushing things forward
- Exceptional organizational, analytical and communications skills
- Ability to thrive in collaborative, fluid work environments
- Deep understanding of current technologies
To Apply:
Please send your resume to product_manager@paperlesspost.com.
Product Designer (UX)
Paperless Post’s Product team is seeking a Product Designer to work on new and existing features. The successful candidate will join a growing team and have a real voice in an established, iterative process. A Product Designer here splits his/her time between making improvements on existing features and creating new features within a larger, already defined project. This role reports to the VP, Product and works closely visual designers, Product Managers, developers, and our support team.
Responsibilities:
- Improve Existing Features:
- Identify and understand what needs to be changed
- Generate sensible, actionable solutions
- Clearly communicate solutions to the team, including use of ticketing system and wireframes
- Create New Features:
- Fully understand goals within the feature and larger project
- Process and use information gathered from any user tests, surveys, and internal conversations
- Create specs and wireframes
- Work with other UX and interface designers to refine ideas and take them to completion
- 1-2 years UX / Product Design experience, preferably in a consumer-facing company.
- Start-up experience a plus
- Proven ability to think strategically in both the short and long term
- Highly detail oriented and focused on pushing things forward
- Exceptional organizational, analytical and communications skills
- Demonstrated ability to translate consumer needs into product improvements
- Ability to thrive in collaborative, fluid work environments
- Deep understanding of current technologies and web and mobile usability standards
To Apply:
Please send your resume to product_designer@paperlesspost.com.
Software Engineer in Test
We are seeking a Software Engineer in Test. The successful candidate will be analytical, innovative, and self-motivated, with an eye for detail and a passion for product. In this role you will work closely with the product and engineering teams to ensure absolute quality in a customer-facing product that over ten million people interact with.
Responsibilities:
- Drive creative, effective testing strategies for cross-functional teams
- Create automated tests which provide clear results to the entire organization
- Triage complex application failures
- Lead test process automation
- Effectively communicate plans and issues with both technical and non-technical team members
- Participate in product requirement reviews, providing relevant feedback
Requirements:
- 2+ years authoring manual and automated tests, as well as troubleshooting experience (functional, usability, regression, performance, exploratory)
- Experience writing test plans and test cases based on technical requirements and functional specifications
- Proficiency in at least one programming language (Ruby, Rails, JavaScript, Python) a plus
- Experience with common testing and development tools (Selenium, Rspec)
- Comfortable working in diverse OS environments (Mac, Windows, Linux)
- Understanding of software development life cycle
To Apply:
Please send your resume and cover letter to test_engineer@paperlesspost.com.
Mobile Web Developer
We are seeking an exceptional Mobile Web Developer to join our new mobile team. In this role you will work closely with our Product and Mobile team to help us shape, design, and build the mobile Paperless Post experience for our mobile customers across a variety of mobile devices, and browsers. This role is a great fit for an experienced web developer who is looking to move into the mobile space. You will tackle design and software architecture challenges as you make the rich Paperless Post web experience live on mobile browsers. The ideal candidate is an excellent programmer, user-focused, and passionate about the mobile opportunities for Paperless Post.
Responsibilities:
- Develop our mobile web application throughout the product lifecycle: code architecture, feature implementation, integration, and code verification
- Solve complex technical problems under system constraints such as performance, form factors, and data service availability
- Lead and participate in code reviews
- Collaborate with the product, design, QA, and support teams to understand product requirements prior to implementation
- Ensure continuous high product quality through code testing, bug fixing, and feature changes based on consumers feedback
Requirements:
- 2 years of experience developing for web/mobile web platforms in JavaScript, HTML, CSS (Ruby, Ruby on Rails a plus)
- B.S. / B.A. in Computer Science or equivalent experience
- Creative with excellent problem solving and analytical skills
- Passion for product quality and attention to details
- Must be a team player and effective collaborator with excellent communication skills
- Experience coding for multiple mobile platforms (Android, BlackBerry, Windows) is a plus
To Apply:
Send your resume to mobile_webdev@paperlesspost.com
Interface Designer
We're looking for an exceptional interface designer to be an integral part of our team and help us create elegant and simple user interfaces. The ideal candidate is passionate about clean, compelling, and high quality design and wants to contribute in multiple dimensions to help shape the Paperless Post user experience. This person will work closely with our Product, Engineering, and QA teams to iteratively shape and refine the way our users interact with our web-based and mobile products throughout all phases of the product cycle.
Requirements:
- 2-3 years of design experience with Photoshop, Fireworks, or similar tools. Experience with designing for touch and/or mobile interfaces is a plus
- Knowledgeable about web design tools and a deep understanding of the web as a medium
- Knowledge of user-centered design principles and web design best practices/standards
- A passion for product and web application design and an aesthetic understanding of what Paperless Post is and could be
- Must be comfortable with a fast paced, dynamic, and entrepreneurial environment
- Must be a great team player and an effective collaborator with excellent communication skills. It is essential that you are able to present your design rationale based on our brand, user goals, and usability, rather than personal opinion
- A portfolio demonstrating strong user interface and visual design work
To Apply:
Send your cover letter, resume, and portfolio to interface_designer@paperlesspost.com
Front End Developer
We're looking for a creative, innovative front-end developer to architect and maintain paperlesspost.com, a site that over 10 million people interact with. Projects involve our main and mobile sites, and range from simple enhancements to weeks-long projects dedicated to completely new features. In this role you will get to work on a visually elegant site that puts a major emphasis and value on the front-end -- your work here will be noticed and appreciated.
Responsibilities:
- Receive all front-end tasks, including new projects, current site updates and changes, and bug fixes
- Work with the Product team on project specs, providing input on the overall interface of the existing site and new feature development
- Receive Illustrator files from Design team and slice images, if needed
- Convert design to readable HTML/CSS
- Ensure the site supports older browsers (IE6 and up only)
- Commit your code in the Git repo and hand off for implementation
- Use of CSS3 is encouraged, as the site does not need to look identical in all browsers
Requirements:
- Proven good judgement when it comes to implementing design
- Ability to make reusable and fast CSS
- Solid knowledge of HTML, CSS, JavaScript, and Web Standards a must
- Experience using Adobe Photoshop and Fireworks
- Haml/Sass, jQuery, and Ruby knowledge a plus
- Mac OS X experience a plus
- Excellent communicator and collaborator
To Apply:
Please send a resume and cover letter to front_end_developer@paperlesspost.com
Requirements:
